Shipping & Delivery Policy
Shipping Coverage
We currently ship orders across India.
All orders placed on our website are processed and delivered through trusted courier partners to ensure safe and timely delivery.
Order Processing Time
Orders are typically processed and dispatched within 24–48 hours during regular business days.
Business Days: Monday to Saturday
Orders are not processed or dispatched on:
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Sundays
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National Holidays
Orders placed during these periods will be processed on the next working day.
Delivery Timeline
Delivery timelines may vary depending on:
Once the order is dispatched, customers will receive tracking details via SMS or email to monitor the shipment.
Courier Partners
We work with reputed logistics partners to ensure secure delivery, including:
Depending on your delivery location, the most suitable courier partner will be selected for shipping your order.
Shipping Charges
Shipping charges, if applicable, will be displayed at the time of checkout before completing your purchase.
Any applicable shipping fees will be included in the final order amount displayed at checkout.
Payment Policy
We offer multiple secure payment options to provide a convenient checkout experience.
Accepted payment methods include:
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Credit Cards
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Debit Cards
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UPI
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Net Banking
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Cash on Delivery (COD)
All transactions are processed through secure and encrypted payment gateways to ensure the safety of your payment information.
Payment Issues
If your payment has been debited but you have not received an order confirmation, please contact our customer support team with the following details:
Our support team will verify the transaction and assist you with the resolution.
Contact for Shipping & Payment Support
For any shipping or payment related queries, please contact us at:
Email: customersupport@ironasylum.co.in
