REFUND POLICY
Refund Policy
At ProSupps we strive to provide you with best-in-class products by sourcing quality ingredients and following Gold Standard processes. Therefore, our products are offered with a 30-day money back guarantee. Buy any product, and if for any reason you are not satisfied after two weeks of use, Contact Us within 30 days of purchase for a full refund.
- You must return the product to us to receive your refund.
- Apparel products must be returned within 7-days and cannot be worn or used.
- Must be purchased www.prosuppsindia.com and have proof of purchase to qualify for return/money back guarantee.
- All product returns require approval from our customer service team within 30 days of receipt of product.
- Upon receipt of returned product prosuppsindia.com will refund the purchase amount.
- Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
- Any product not purchased from prosuppsindia.com
- Any product that is returned without all original packaging and accessories, including the retail bag, and all other items originally included with the product
- Any product from which the UPC code has been removed from its packaging
- Any product that exhibits physical damage
- Any product for which you have submitted a mail-in rebate
- Items that are damaged/defective upon arrival:
- If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.
- We DO NOT replace with a different product than what was originally ordered.
- We are unable to exchange any ordered product for a different product (style or color).
Please contact us via phone or email. One of our Customer Service Representatives will reach out to you.
+91 96069 90554
If you purchased one of our products form a third-party retailer (like GNC, Vitamin, Shoppe, or other specialty store), please refer to their terms and conditions to process your request. Typically, Third-Party Retailers will consider reasonable requests with a purchase receipt and original product purchased but consult their policy or place of business directly.